Description
L’Equino Essentials Gold Trim Diamond Ribbon Browbands – Prestige
Where classic sparkle meets refined craftsmanship.
💫 Why You’ll Love L’Equino Essentials Gold Trim Diamond Browbands – Prestige:
✔️ Handcrafted diamond ribbon pattern with striking gold trim
✔️ Premium materials for long-lasting quality
✔️ Comfortable, secure fit for your horse
✔️ Available in a range of colour combinations
Elevate your presentation and let your horse shine with understated glamour. The Gold Trim Diamond Ribbon Browband – Prestige brings brilliance to every ride.
Size Guide:
Pony: 14″
Cob: 15″
Full : 16″
Additional sizes available upon request
Please allow for slight variations due to items being handmade.
Shipping Countries:
Australia
Ready to ship in 3-5 business days
Shipping Policy
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries may take between 2 and 21 days, depending on the delivery option and location. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we hold no responsibility for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of lequinoessentialstack.com
Selecting the incorrect postage option for your order may result in a delay in your order. Should you select a postage option that does not meet the requirements to deliver your order you will be invoiced for the remainder of the cost of delivery. Please feel free to contact us if you are unsure about the correct postage option for your order.
Ordering
Orders may be placed through the online store, via our social media pages, over the phone, via email, via Craftee, or through our website contact form.
Orders will be processed upon full payment.
All orders will be ready for dispatch within 5-6 working days unless otherwise stated at time of checkout.
Refund Policy
At L’Equino Essentials, every item is made with care, and we want you to love your purchase. Please read our returns policy carefully before ordering.
🛍️ Change of Mind
We do not offer refunds, exchanges, or credits for change of mind or incorrect selections on any products.
This includes choosing the wrong size, colour, or design, or deciding you no longer want the product after purchase.
This policy applies to all items — particularly custom-made or personalised designs, which are created specifically to your order.
⚒️ Custom Orders
Custom and made-to-order products (such as our handmade browbands and accessories) are created based on your chosen colours, styles, and details.
Once your design has been confirmed, production will begin and cancellations or changes cannot be made.
⚖️ Faulty or Incorrect Items
Under Australian Consumer Law, you are entitled to a repair, replacement, or refund if an item:
Is faulty or defective
Does not match the approved design or description
Is not of acceptable quality or fit for purpose
If you believe your item has a fault or issue, please contact us at info@lequinoessentialstack.com within 7 days of delivery with your order number, photos, and a description of the problem.
We’ll review your claim promptly and arrange a suitable solution.
⏰ Processing Times
Our handmade items typically have a 5-day turnaround time.
If any selected materials are temporarily out of stock, we’ll notify you as soon as possible — your order may be delayed while we wait for supplies to arrive.
📦 Return Conditions
If a return is approved, items must be:
Returned in their original, unused condition
Safely packaged for transport
Posted back within 7 days of approval
Please note that return postage is the customer’s responsibility unless the product is deemed faulty.
📫 Contact Us
If you have any questions about your order or this policy, please contact our team:
📧 info@lequinoessentialstack.com
📞 0478 946 773
🌐 www.lequinoessentialstack.com
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Craftee Marketplace Refund Policy
At Craftee, we want every purchase to be a positive experience. All vendors are required to follow this default refund policy, though individual vendors may provide more specific terms in their store.
1. Refund Eligibility
2. Refund Requests
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To request a refund, buyers must use the Return / Refund Request feature in their order details.
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Vendors will review the request and respond within 2 business days.
3. Refund Methods
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Approved refunds will be issued to the original payment method unless the buyer and vendor agree to store credit.
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Store credit can be requested instead of a refund if the buyer prefers and the vendor agrees.
4. Exceptions
5. Dispute Resolution
6. Vendor Responsibilities
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Vendors must respond promptly to all refund requests.
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Vendors must comply with this default policy unless a more detailed policy is provided in their store, which must not contradict these minimum requirements.
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